Terms of service

All prices shown on the site include VAT. Delivery charges are added to the price of the products and are shown at checkout, before payment; rates, areas and delivery times are set out in our Delivery policy. Delivery within Italy is free for orders of €149 or more.

OVERVIEW
This website is operated by CrilùTessutiShop. Throughout the site, the words “we”, “us” and “our” refer to CrilùTessutiShop. CrilùTessutiShop offers you, the user, this website, including all the information, tools and services available from it, on condition that you accept all the terms, conditions, policies and notices set out here.

By visiting our site and/or buying something from us, you make use of our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms, conditions and policies referred to in this document and/or accessible by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who browse the site, sellers, customers, traders and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not accept all the terms and conditions of this agreement, you may not access the website or use any of its services. Where these Terms of Service are deemed to be an offer, acceptance is expressly limited to these Terms of Service.

Any new feature or tool added to the existing online shop will also be subject to the Terms of Service. You may review the most recent version of the Terms of Service on this page at any time. We reserve the right to update, change or replace any part of these Terms of Service by publishing updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website after any changes have been published constitutes acceptance of those changes.

Our online shop is hosted by Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 - ONLINE SHOP TERMS
By accepting these Terms of Service, you declare that you have at least reached the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us your consent to allow any minor dependant of yours to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor may you, in using the Service, breach any law in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card details) may be transferred unencrypted and that such transfer involves (a) transmissions over various networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is entirely at your own risk.
This site may contain certain historical information. Historical information is, necessarily, not current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content of it) at any time and without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Refund policy.
We have made every effort to display the colours and images of our products that appear in the online shop as accurately as possible. We cannot guarantee that any colour will be displayed accurately by your computer monitor.
We reserve the right, but are not obliged, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account or the same credit card, and/or orders that use the same billing and/or delivery address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to have been placed by traders, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our online shop. You agree to update your account and other information promptly, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.

For further details, please see our Refund policy.

SECTION 7 -
OPTIONAL TOOLS
We may give you access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should make sure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party providers.
We may also, in the future, offer new services and/or features through the site (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available through our Service may include material from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and shall have no liability for any third-party material or website, or for any other third-party material, products or services.
We are not liable for any harm or damage relating to the purchase or use of goods, services, resources or content, or to any other transaction carried out in connection with any third-party website. Please review the third party's policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products must be directed to the third party concerned.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER INFORMATION
If, at our request, you send us certain specific submissions (for example, competition entries) or, without any request from us, you send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by ordinary post or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and use in any way any comments that you send us. We are not and shall not be under any obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes the intellectual property of any party or these Terms of Service.
You agree that your comments will not infringe any third-party rights, including copyright, trade marks, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, and will not contain any computer virus or other malware that could in any way affect the operation of the Service or of any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for all the comments you make and for their accuracy. We accept no responsibility and assume no liability for any comments posted by you or by any third party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the online shop is governed by our privacy policy. Please read our privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product delivery charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to the other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or take part in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the grounds of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or of any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or of any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services supplied to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
Under no circumstances shall CrilùTessutiShop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss or claim, or for any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any service or of any product obtained through the service, or for any other claim related in any way to your use of the service or of any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or of any content (or product) posted, transmitted or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNITY
You agree to indemnify, defend and hold harmless CrilùTessutiShop and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from and against any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or of the documents they incorporate by reference, or your violation of any law or of the rights of a third party.

SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such a determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or by us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services (or any part of them).

SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the laws of Italy.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You may review the most recent version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by publishing updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service after any changes to these Terms of Service have been published constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at shopcrilutessuti@gmail.com.